Careers


Corporate Concierge 
 

 

We're a company that creates connection and community at work by transforming the work place into a work experience. As our portfolio continually expands throughout DC, Northern Virginia, and Maryland, we are in search of a sales and marketing-minded candidate to join our team as a full-time Corporate Concierge. A concierge's primary role is to provide on-trend products and services to handle every client's need, program amenity spaces to bring them to life, and coordinate unique tenant relations events and experiences for our clients. If you are creative, flexible, proactive, and have a positive attitude, we invite you to apply!

 

Responsibilities Include:

AMENITY PROGRAMMING AND MANAGEMENT
Bringing spaces to life by creating and managing spaces throughout office buildings (tenant lounge/game room, conference center, fitness center, etc.). Programs and events could range from health and wellness (group fitness classes, health fairs, personal training) to happy hours and tenant appreciation events.

DELIVERING CONCIERGE SERVICES
Connecting our clients with a limitless range of high quality products and services available from local, regional, and national businesses to fulfill varied requests, provide memorable service experiences, and assist with employee work–life balance.

EVENT PLANNING/TENANT RELATIONS MANAGEMENT
Proactively coordinate creative tenant relations programs encompassing appreciation events and gifts (themed events, happy hours, raffles, etc.) charity and community outreach initiatives, work–life wellness events, and more. We coordinate each event from proposal acquisition to marketing, outreach, and execution.

MARKETING AND PROMOTION OF CONCIERGE SERVICES AND EVENTS
The success of the concierge program is due to the initial and ongoing outreach to clients and tenants, with a strong focus on building relationships and company loyalty. Our tenant outreach consists of creative on-site, in-person techniques combined with technology and marketing collateral all with the goal of building relationships and promoting concierge services, amenity programs, and tenant events.


Qualities and Skills:

  • self-motivated and proactive
  • enthusiastic and flexible with a positive attitude
  • organized and detail-oriented with an ability to multi-task
  • polished, poised, and professional
  • able to work in both an independent and team environment
  • marketing-oriented with ability to build lasting relationships
  • excellent verbal and written communication skills
  • collaborative and comfortable with working in a fast-paced and dynamic environment
  • proven computer skills (Microsoft Office suite)
  • proven customer service experience
  • ability to work with internal staff as well as external vendors and contractors
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    Candidates applying for any Corporate Concierge position must possess a Bachelor's degree.

     

     


     

    Careers with Charm City Concierge 

    Charm City Concierge is the premier concierge service provider in the Mid-Atlantic. We have been providing concierge services to prestigious clients since 1993 and currently service over 250 locations throughout Maryland, Washington, D.C., and Northern Virginia. Our concierges tend to the personal and corporate needs or over 500,000 clients on any given day. When you work for Charm City Concierge, you can rest assured every day will be an adventure! Charm City Concierge values a commitment to teamwork, a strong work ethic, and willingness to learn. If you enjoy planning events, helping make people's days a little easier, and building and fostering client relationships, we encourage you to consider a career with us.

    Our employees enjoy:

    • Comprehensive medical insurance
    • Vision coverage
    • Dental insurance
    • Retirement plan
    • Life insurance
    • Voluntary short-term disability
    • Employee assistance program
    • Holiday awards programs
    • Quarterly bonus program
    • Paid holidays
    • Paid vacation and sick time
    • Paid day off for your birthday
    • Monday-Friday work schedule
    • Concierge membership
    • Industry/hospitality perks
     

    If you wish to submit your resume in response to one of our job postings, please specify for which opening you wish to be considered and email your resume to the HR department.