Transforming Workplaces into Work Experiences

Charm City Concierge takes care of everything you need, like activating amenity spaces, work–life wellness programs, and of course, concierge services. Our concierge work seamlessly with your management team to enhance your tenant’s experiences and heighten their perceived value of your property. While you recognize tenant loyalty, express your appreciation and maintain regular communication with your tenants, we’ll work behind the scenes to take care of all the logistics and details. Your property shouldn’t just be a place where tenants spend time—it should be the place where they live, happily.

Activation of Amenity Spaces

We take pride in taking care of your community. Our concierge team works with you to create programs and enhancements to activate your spaces. Invite your tenants to yoga on the terrace or coffee hour with a local musician, set up a smoothie or juice bar in the fitness center, or brighten the lobby with a living wall. Inquire about how our concierge can engage your tenants and bring them together as one connected community.

Tenant Relations

Unique tenant relations experiences create a sense of community which results in improved retention. Charm City Concierge is proud to create a robust tenant relations experience for the property management clients we serve. Year-round charity initiatives, themed events, and key tenant recognition are a few of the ways we help create memorable building experiences, increase tenant well-being, and build lasting relationships.

The CARD Rewards Program

Exclusively for tenants, our complimentary retail loyalty program offers a dynamic collection of special offers in the community from retailers, restaurants, salons, hotels, and more. The deals can include unique shopping, dining, and salon experiences, special merchandise offers, exclusive happy hour deals, select cardholder-only event invitations, and more.

Lindsey, thanks for all your help with the Ice Cream Social. It was a huge success! ... CBRE

I was so excited that our building had Opening Day festivities. The concierge did an excellent job coordinating everything!... PNC