Charm City Concierge Goes Virtual

Charm City Concierge Goes Virtual
Walaika Haskins, Bmore

It took a year, but Charm City Concierge, a Baltimore-based corporate concierge service, launched its new virtual concierge website. The Concierge Dashboard software application is a nationwide first in the concierge industry.

September 3, 2009 - The membership-only website enables clients to create a personalized desktop that acts as a virtual community available at the touch of a button. The site offers Charm City Concierge clients 24/7 access to shop online for products and services. The website's unique interface provides one-stop shopping for anything a client might need. 

Forget scouring the Web for hours looking for just the right item or present, clients instead are able to chose from a variety of products and gifts meticulously chosen by Charm City staffers who have already done the virtual leg work.

In addition, the customizable desktop features news, weather, traffic and can also link to individual Facebook and Twitter pages.

"As our company has evolved, the need for this virtual concierge website became inevitable. It fills the needs of our clients on all levels and allows us another step up on our competitors. Having our new technology in place leaves us poised for growth as the economy bounces back," says Tina Urquhart, president, Charm City Concierge.